CustomerCare

Customer Care

As part of our CustomerCare, we provide various before and after-sales services. Our customers are valuable to us, and we strive to deliver the highest quality service possible.

We provide cost-effective rental plans that eliminate the need for an upfront commitment while enabling you to acquire our devices without trouble.

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We provide cost-effective rental plans that eliminate the need for an upfront commitment while enabling you to acquire our devices without trouble.

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Rent SZ-5BW-5L

Rent High Flow Nasal Cannula NeoHiF- i5/i7

We frequently conduct seminars as a way to educate the public about our products, healthcare management and other related topics.

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We frequently conduct seminars as a way to educate the public about our products, healthcare management and other related topics.

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We provide delivery solutions for local and international orders.

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We provide delivery solutions for local and international orders.

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Our after-sales service encompasses customer service, warranty services, returns and exchanges.

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Our after-sales service encompasses customer service, warranty services, returns and exchanges.

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We partner with banks and other institutions to provide exclusive promotions, health experiences and other privileges just for you.

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We partner with banks and other institutions to provide exclusive promotions, health experiences and other privileges just for you.

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Our Services

Rental

Seminar

Delivery

AfterSales

Rental

The BUZUD Oxygen Concentrator SZ-5BW-5L is now available for rent!

The rental package will include
- 1 Main Oxygen Concentrator Unit
- 1 Nebulizer Tube
- 1 Mouthpiece
- 2 Complimentary Nasal Cannulas which do not need to be returned
You can rest assured that we adhere to the strictest hygiene practices and professionally sanitise each rental oxygen concentrator prior to rental.

Current rates:

Deposit: SGD350, which is refundable upon return of the unit.

Rental: SGD15 per day, with a minimum 14-day rental tenure.

Please contact our showroom staff for more information.
Seminar

We regularly attend healthcare seminars and lectures. For more information about inviting us to a workshop or attending a workshop, please call us or ask our internal staff for more details.
Delivery

We can arrange for local and overseas delivery for all our products. Please give us a call or speak to our in-house staff for any enquiries or to make arrangements.

*Overseas delivery excludes any country subject to trade sanctions with Singapore.
After-sales

Our after-sales service includes repair and exchange services within the warranty period. In the event of a manufacturing or product defect, customers can contact us or bring any of our products (along with the invoice) to our showroom for repair and replacement services. We will attempt to repair the product on the spot. In the event that it cannot be repaired, we will replace it with a new one.